- جندقی، غلامرضا، اسفیدانی، محمدرحیم، محسنین، شهریار، یزدانی، حمیدرضا، کیماسی، مسعود (1399)، طراحی نقشه سفر برنامه‌ریزی‌شده مشتریان خدمات مبتنی بر موبایل، مدیریت بازرگانی، 12 (1)، صص 116-142. https://doi.org/10.22059/jibm.2018.268675.3306

- حسینی سرتشنیزی، مرضیه، طباطبایی نسب، سید محمد، انصاری، آذرنوش (1402)، تأثیر تجربه مشتری بر رفتار مشتریان بانکها و مؤسسه‌های مالی شهرکرد (بررسی نقش میانجی تعهد و اعتماد مشتری، نشریه راهبردهای بازرگانی، 19 (20)، صص 100-125.  https://doi.org/ 10.22070/cs.2023.18135.1338

- دشتی‌پور، معصومه، ابراهیمی، الهام، ایرانی، حمیدرضا (1402)، ارائه الگوی مدیریت تجربه مشتریان در کانال‌های توزیع چندگانه در صنعت بانکداری، نشریه راهبردهای بازرگانی، 19 (20)، صص 30-50.

 https://doi.org/ 10.22070/cs.2023.17654.1311

- سازمان توسعه تجارت ایران (۱۴۰۰)، گزارش سالانه توسعه تجارت مرزی، وبسایت سازمان توسعه تجارت ایران.

- سبزعلیان، رقیه، نوروزی، علیرضا، نظری، محسن (1400)، بررسی نقشه سفر مشتری در فروشگاههای الکترونیکی کتاب، تحقیقات کتابداری و اطلاع‌رسانی دانشگاهی، 55 (4)، صص 1-25.               https://doi.org/10.22059/jlib.2022.340459.1599

- سیاه سرانی کجوری، محمدعلی (1402)، پیش‌بینی نرخ بازگشت تماشاگران سینما بر اساس چهارچوب A5 سفر مشتری، گردشگری و اوقات فراغت، 8 (16)، صص 201-219.    

 https://doi.org/ 10.22133/tlj.2024.432617.1140

- ﺷﻤﺎﻋﻲ، ﻋﻠﻲ، ﺻﺎﻟﺤﻲ، عبداله، ﺣﺴﻴﻦپور، مناف (1394)، تحلیل فضایی بازارچه‌های مرزی در توسعه‌یافتگی شهرهای بانه و پیرانشهر، مجله آمایش جغرافیایی فضا، 5 (18)، صص 216-205.               https://gps.gu.ac.ir/article_13823.html

- ملکی مین باش رزگاه، مرتضی، سیاه سرانی کجوری، محمدعلی (1396)، ارائه مدل پیش‌بینی کننده رفتار خریداران برندهای ایرانی با بکارگیری الگوریتم ژنتیک در بهینه‌سازی درخت تصمیم: صنعت لوازم‌خانگی برقی، فصلنامه مدیریت برند، 5 (9)، صص 107-134.  https://doi.org/ 10.22051/bmr.2018.15279.1309

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