سامانه مدیریت نشریات علمی دانشگاه شاهد

hosseini, Seyed hasan, Souri, Mohammad Ehsan, Sajjadian, Fatemeh. (1396). Applying Grey E-S-QUAL Model to Evaluate the Gaps between Expectation and Perception of the Customer Based on E-services Quality: A Case Study of an Iranian Online Retailer. , 3(1), 67-80. doi: 10.22070/jqepo.2018.1931.1042
Seyed hasan hosseini; Mohammad Ehsan Souri; Fatemeh Sajjadian. "Applying Grey E-S-QUAL Model to Evaluate the Gaps between Expectation and Perception of the Customer Based on E-services Quality: A Case Study of an Iranian Online Retailer". , 3, 1, 1396, 67-80. doi: 10.22070/jqepo.2018.1931.1042
hosseini, Seyed hasan, Souri, Mohammad Ehsan, Sajjadian, Fatemeh. (1396). 'Applying Grey E-S-QUAL Model to Evaluate the Gaps between Expectation and Perception of the Customer Based on E-services Quality: A Case Study of an Iranian Online Retailer', , 3(1), pp. 67-80. doi: 10.22070/jqepo.2018.1931.1042
hosseini, Seyed hasan, Souri, Mohammad Ehsan, Sajjadian, Fatemeh. Applying Grey E-S-QUAL Model to Evaluate the Gaps between Expectation and Perception of the Customer Based on E-services Quality: A Case Study of an Iranian Online Retailer. , 1396; 3(1): 67-80. doi: 10.22070/jqepo.2018.1931.1042